Job Description of Distribution Officer
(Note professional responsibilities of a Distribution Officer may differ from Organization to Organization)
Job Title: Distribution Officer
Reporting to: National Sales Manager
Purpose of the position:
Provide all necessary tools to Distribution Section to increase swiftness and smoothness of distribution of products to costumers. Maintain a healthy relation with distributors / agents by providing relative needed information. Increase level of interest of distributors within Organization through customer-oriented work bonding. Accurate dispatch of products to vendors is a liability must be taken care of by this position controller. All and all; ensuring timely and accurate distribution of products / stocks, keep distributors interested and keeping efficient departmental work environment. Ultimately contribute considerably in success of Sales Department.
Responsibilities:
· Communicate and coordinate with Operations Section to ensure accurate preparation of Dispatch Order Forms.
· Manage day-to-day in time dispatches of products / stocks.
· Make certain that Distributors are available to avoid any unloading discomforts before dispatching any stock.
· Make sure that Delivery Challans are correctly prepared and forwarded to distributors with dispatches.
· Maintain updated ledgers of distributors on routine.
· Prepare Sales Invoices and make sure that distributors are receiving these invoices regularly.
· Maintain all necessary record of correspondence to and from distributors in separate files respectively.
· Communicate all TTL offers to concern distributors to ensure better utilization of Trade Offers.
· Check and audit monthly infrastructure and Trade Offer claims of distributors.
· Occasionally visit and audit stocks at distributions setups; whenever feels to ensure accuracy of monitoring.
· Prepare monthly credit notes of claims approved and adjust into ledgers accordingly.
· Provide accurate Credit Notes, updated ledgers and related correspondences to Distributors in time.
· Create and / or revise policies and procedures to support effective and efficient workflows.
· Develop Standards and measures to evaluate performances of relative sub-ordinates.
· Ensure appropriate changes are implemented time to time leading to increased efficiency of Distribution Section.
· Maintaining an efficient work environment.
· Within the framework of delegated authorities; promote communication, coordination and cooperation between other departments.
· Ensure compliance with company policies and departmental behavior.
Authority Level:
· Can approach the National Sales Manager for directions any time wishes during official timings.
· Can bring field force Sales Staff to answers on noncompliance to company policies; (Officers Only).
· Can strictly pursue with dispatch section to ensure fulfillment of responsibilities.
· Can also recommend hiring or firing of any sub-ordinate in head office to National Sales Manager.
· Approach Operations Section as well as coordination to change any set process for effectiveness.
· Can also approach Managing Director, whenever is required, to discuss unprecedented issues.
· Can also approach Heads of other departments wherever is needed.
Qualification:
· Bachelor Degree in Business Administration ideally suits or Graduation with sufficient sales knowledge.
· At least one year of Sales Distributions handling experience at same capacity.
· Results oriented skills set is strongly desired.
· The ability to train outside administrative teams on Company Process.
· Leadership abilities; a plus.
· Good project planning and execution skills.
· Computer knowledge, including word processing and spreadsheets.
· Solid understanding of business fundamentals related to Customer Satisfaction.
· A proven history of delivering strong Distributions handling.
Skills Required:
· Excellent and polite communication skills.
· Passionate, hard worker and well organized professional with power to prioritize and multitask.
· Strong Judgment, discretion and ability to preserve confidentiality.
· Ability to meet deadlines.
· Good liaison with all other department members.
· Able to work in team and willing to put up to team.
· Pay attention to detail.
· Flexible to work in non business hours.
· Able to operate in different work conditions such as on-site, off site.
· Able to work alone.
· Ability to relate well to others and to establish good working relationships; Interpersonal skills
· Ability to handle change and adapt to new situations; Flexibility
· Having energy and enthusiasm in pursuing projects; Motivation
Employee Signature__________________________________________Date________________
Manager Signature___________________________________________Date________________
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